Network Engineering Expertise. Managed Service Execution.
For over 20 years, we've built IT infrastructure that works, starting with network engineering fundamentals, expanding into complete managed services.
Our Story
From Network Engineering to Complete IT Infrastructure
KDG started in 2020 as Five9 Solutions with a straightforward focus: Network Engineering done right with no shortcuts nor generic templates. Just solid infrastructure design and implementation for businesses that needed their networks to actually work.
Our founder, Greg Swafford, built the company on the Network Engineering discipline learned across multiple industries and enterprise environments. The approach was simple: understand how infrastructure actually works, design it correctly, and maintain it with engineering rigor.
As client needs evolved, so did we. Businesses needed more than just network expertise, they needed someone who could apply that same engineering discipline to their complete IT environment, security, cloud systems, compliance and business continuity. All managed as an integrated infrastructure, not disconnected services.
That evolution led to the foundation of KDG IT Solutions, reflecting the expanded scope while keeping our network engineering foundation at the core of everything we deliver.
How We Work
Engineering Foundation & Service Delivery
We're not a simple MSP with cookie cutter support plans and offshore support tiers. We're a focused team of engineers and operations specialists who manage client infrastructure directly.
Our approach:
We take time to understand your operations before designing solutions. Quick assessments and generic recommendations don't reveal the infrastructure issues that matter. Some problems only become visible after months of observation, we're patient enough to find them.
We provide realistic assessments and honest guidance. Your infrastructure gets evaluated based on your actual business needs, not idealized scenarios or vendor-driven roadmaps.
We maintain direct accountability. When you work with us, you're working with the team that actually manages your infrastructure. No hand-offs to different support tiers. No unclear responsibility chains.
Our Service Area
Based in Houston. Serving All of Texas and All 50 States
We're headquartered in Houston with additional presence in Seattle, serving clients across Texas, Washington, and beyond.
Seattle Mailing Address:
1916 Pike Place Ste 12 #1417
Seattle, WA 98101
Houston Mailing Address:
1000 Main St Ste 2300
Houston, TX 77002
Phone: +1 (877) 534-6381
Email: contact@kdgitsolutions.com
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM (Central Time)
Emergency Support: 24/7 for managed service clients
Our Team
The People Behind Your Infrastructure
Greg Swafford
Founder & Lead Network Engineer
Over 20 years of network engineering across industries and enterprise environments. Greg leads our technical strategy and infrastructure architecture, bringing deep expertise in network design, security implementation, and complex infrastructure challenges. Greg also runs day to day business operations, balancing engineering excellence with operational reality, ensuring we deliver what clients actually need, not just what's technically interesting.
Technical Delivery Team
Additional engineers and technical specialists ensure consistent service delivery across all client environments. Our technical team handles implementation, monitoring, maintenance and support, ensuring your infrastructure gets the attention it requires.
Kim Bergin
Marketing & Communications
Handles our marketing strategy, client communications, and brand development. Kim ensures our technical expertise translates into clear, accessible information for business decision-makers.
Nat Ortiz
Client Success Manager
Manages client relationships and operational coordination. Nat ensures clients stay informed, projects move forward systematically, and business needs drive technical decisions.
Why Companies Choose Us
What Clients Tell Us
"Our Pasadena refinery couldn't sync with the downtown office for three days. Previous IT kept blaming AT&T. KDG found the misconfigured route table in twenty minutes."
Operations Manager, Energy Services
"They discovered our PLC network had direct internet access through a forgotten NAT rule. Three years of compliance audits missed it."
CISO, Chemical Manufacturing
"During Harvey, we knew exactly which warehouse sections flooded first. Moved inventory to Zone 3 before the first rain band hit. Saved $2M in product."
Logistics Director, Distribution Company
"Previous MSP said we were 'HIPAA compliant.' KDG found 47 specific violations in the first assessment, then fixed them all and explained it in terms our board could understand."
Administrator, Multi-Site Dental Practice
Sense of Urgency
We address your needs quickly without sacrificing quality. When something's broken, we treat it with urgency, but we solve problems correctly, not just quickly. Sometimes that means more initial effort. It always means more reliable outcomes.
Our Values
Honest Communication
Complete transparency in all client interactions. If your budget won't support what you actually need, we will tell you. If we make a mistake, you'll know what happened and how we're fixing our process.
Kind & Client-Focused
Doing the right thing for your business, even when it's not the popular or comfortable choice. When we recommend changes or investments, it's based on your operational needs, not what's easiest for us to manage or most profitable for us to sell.
Our Quality Commitment
We adhere to elite technical standards to guarantee your firm's network remains fortified and fully functional.
System Optimization
Our staff possesses extensive mastery in cloud architecture and server oversight, keeping your assets reachable and shielded.
Risk Mitigation Logic
We deploy advanced protective measures and active surveillance to defend your operations against modern cyber vulnerabilities.
Diligence First
Our local experts deliver round-the-clock assistance and preventative care to ensure your vital systems operate flawlessly.